PRIVACY POLICY
At Kelowna Boat Detailing, we value transparency and the protection of your personal information
At Kelowna Boat Detailing, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information. By using our services, you agree to the terms outlined in this policy.
Information We Collect
Personal Identification Information: We collect information such as your name, email address, phone number, and address when you fill out forms on our website, make a booking, or contact us for a quote.
Booking Information: When you book our services, we collect details about your boat, preferred service packages, scheduling preferences, and service location.
Payment Information: For transactions, we collect payment details, though we do not store complete credit card information on our servers.
Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, browser type, and device information.
How We Use Your Information
Provide Services: To process your bookings, deliver our boat detailing services, and respond to your inquiries or requests.
Improve Our Services: To analyze how our website is used, troubleshoot issues, and enhance the user experience.
Communication: To send you service confirmations, updates, and promotional content about our services (with your consent, where required by law).
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We value your privacy and are committed to protecting your personal information. We do not sell, rent, or trade your personal data to third parties for their marketing purposes. However, we may share your information in the following circumstances:
Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers: If our company is acquired or merged with another company, your information may be transferred to the new owners.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Review: You may request access to the personal information we hold about you.
Correction: You may request that we correct inaccurate or incomplete information about you.
Deletion: In certain circumstances, you may request that we delete your personal information.
Marketing Opt-Out: You may opt out of receiving marketing communications from us at any time.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Last updated: April 18, 2025